Privacy Policy

Introduction

Hunters Financial Group Inc. (“HFG,” “Hunters Financial Group,” “we,” “us,” or “our”) respects the privacy and security of the individuals, advisors, agencies, organizations, and clients who use our technology platform.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our websites, mobile applications, software portals, and related services, including:

• huntersfinancialgroup.com
• HFG | Vault™
• AdvisorOS™
• ClientOS™
• AdminOS™
• Trevor™
• HFG mobile applications made available through the Apple App Store or other app marketplaces
• Related support, onboarding, governance, communication, compliance, and administrative services

Together, these are referred to in this Privacy Policy as the “Platform.”

This Privacy Policy is intended to satisfy privacy-policy requirements for HFG’s website, mobile applications, enterprise platform, and Apple App Store listing. It is also designed to provide clear notice regarding HFG’s handling of personal information, policy-related information, advisor information, organization information, and client-facing platform data.

HFG provides financial governance infrastructure for post-issue operational visibility, record organization, advisor workflows, client continuity, and auditability. HFG is not an insurance carrier. HFG does not underwrite insurance, issue insurance policies, provide legal advice, provide tax advice, provide investment advice, or make insurance-product recommendations through the Platform.

1. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit an HFG website;
• Create or access an HFG account;
• Use HFG | Vault™, AdvisorOS™, ClientOS™, AdminOS™, or Trevor™;
• Are invited to the Platform by an advisor, agency, IMO, BGA, carrier, employer, or other organization;
• Use HFG’s mobile applications;
• Communicate with HFG by email, phone, SMS, support ticket, form, or other channel;
• Receive transactional, operational, security, account, policy-record, or governance-related communications from HFG;
• Are listed as a client, insured, policy owner, beneficiary, emergency contact, advisor, administrator, organization user, or other authorized person in connection with Platform records.

This Privacy Policy does not apply to websites, applications, carrier portals, CRM systems, payment processors, insurance carriers, broker-dealers, agencies, IMOs, BGAs, or third-party services that are not owned or controlled by HFG. If you leave the Platform through a carrier portal link, advisor link, external resource, or third-party integration, that third party’s privacy policy and terms apply.

2. Important Platform Privacy Principles

HFG’s Platform is built around privacy, data minimization, governance, and controlled access. Our core privacy principles are:

1. Limited Purpose Collection. We collect information needed to operate, secure, support, and improve the Platform.
2. No Advertising Tracking. We do not sell personal information for advertising purposes. We do not use the Platform to track users across unrelated apps or websites for targeted advertising.
3. No Email Body Collection for Trevor™ Event Detection. Where Trevor™ or advisor-governance features connect to an authorized email account or mailbox signal source, HFG is designed to process limited message-envelope and routing information, such as sender, sender domain, subject line, timestamp, header identifiers, and related classification signals. HFG does not collect or store full email body content for Trevor™ event detection unless a future feature is expressly disclosed and separately authorized.
4. No Client Document Uploads Unless Separately Enabled. Clients are not intended to upload, edit, or modify policy documents or policy records through the Platform unless HFG expressly enables that functionality in a future release. Policy records are generally created, updated, or administered by authorized advisors, administrators, organizations, or HFG-authorized personnel.
5. Advisor and Admin Verification. The Platform may surface governance events, workflow recommendations, timeline entries, record signals, or audit events, but advisor or administrator review may be required before certain communications, updates, or resolutions are completed.
6. Carrier-Neutral and Agency-Neutral Infrastructure. HFG is designed as carrier-neutral, IMO-neutral, and agency-neutral technology infrastructure. HFG does not require carrier APIs to operate unless a specific integration is separately agreed to and disclosed.
7. Auditability and Record Integrity. Certain events, actions, approvals, changes, timestamps, user activity, workflow decisions, and system events may be retained in audit logs to support security, compliance, continuity, dispute resolution, and institutional recordkeeping.

3. Personal Information We Collect

The information we collect depends on your role, your organization, your permissions, the HFG product you use, and the features enabled for your account.

A. Account and Identity Information

We may collect:

• Name;
• Email address;
• Phone number;
• Business address or mailing address;
• Username or account identifier;
• Password or authentication credentials;
• Role, title, organization, agency, IMO, BGA, carrier, employer, or team affiliation;
• Profile information;
• Account settings;
• Authentication status;
• Multi-factor authentication information, where enabled;
• Invite code, onboarding status, and account-registration details.

B. Advisor, Agency, and Organization Information

For advisors, administrators, agencies, IMOs, BGAs, carrier users, enterprise customers, or other professional users, we may collect:

• Professional name and contact information;
• Business affiliation;
• Advisor, agent, or producer profile details;
• Licensing or appointment-related information if provided by the user or organization;
• Organization role and permissions;
• Client assignments;
• Advisor-client relationship records;
• Workflow activity;
• Admin activity;
• Audit logs;
• Platform usage history;
• Support communications;
• Organization settings, seats, teams, and administrative configuration.

C. Client and Policy-Related Information

The Platform may store or process policy-related records entered, uploaded, synced, or maintained by authorized advisors, administrators, organizations, or HFG-authorized personnel. This may include:

• Client name;
• Contact information;
• Date of birth, if provided;
• Policy owner information;
• Insured information;
• Beneficiary information;
• Emergency contact information;
• Policy type;
• Carrier name;
• Policy number or partial policy identifier;
• Policy issue date;
• Premium amount or payment-frequency information;
• Policy status;
• Policy anniversary date;
• Policy-related reminders;
• Carrier service contact information;
• Carrier portal reference information;
• Policy record notes;
• Timeline events;
• Governance events;
• Audit history;
• Advisor-client relationship records;
• Documents or policy records uploaded by authorized professional users, where enabled.

HFG does not use client policy information to make insurance recommendations, compare products, provide quotes, determine suitability, or provide legal, tax, investment, or financial advice.

D. Beneficiary and Emergency Contact Information

The Platform may allow authorized users to enter beneficiary or emergency contact information for continuity and governance purposes. This may include:

• Name;
• Relationship to the client or policy owner;
• Phone number;
• Email address;
• Mailing address;
• Communication preference;
• Status as beneficiary, emergency contact, or related party.

If you provide information about another person, you represent that you have the authority or permission to provide that information, or that the information is being provided for a legitimate policy-governance, continuity, administrative, compliance, or recordkeeping purpose.

E. Communication Information

We may collect information related to communications with or through HFG, including:

• Emails sent to HFG;
• Support messages;
• Contact-form submissions;
• SMS responses;
• Notification preferences;
• Push-notification preferences;
• Transactional message delivery status;
• Advisor or administrator communication logs;
• Consent records;
• Opt-in and opt-out records;
• Customer support notes;
• Call scheduling information.

HFG may send transactional or operational communications related to account security, Platform access, policy records, governance events, workflow status, audit events, support matters, or service updates. Marketing communications, if any, will be handled in accordance with applicable law and user preferences.

F. Trevor™ Governance and Event-Detection Information

Where enabled, Trevor™ may process limited information to identify, classify, route, explain, and track governance-related events. This may include:

• Sender name or sender domain;
• Email subject line;
• Timestamp;
• Message-header identifiers;
• Source system or mailbox connection status;
• Policy record references;
• Event classification;
• Event severity or status;
• Recommended workflow;
• Advisor or administrator review status;
• Resolution status;
• Timeline history;
• Audit logs;
• Action history;
• Notes entered by authorized users.

Trevor™ does not replace the judgment of an advisor, administrator, carrier, agency, or authorized professional. Trevor™ is designed to support record visibility, workflow routing, governance review, and auditability.

G. Device, App, and Technical Information

When you use our websites or applications, we may collect:

• Device type;
• Operating system;
• Browser type;
• App version;
• IP address;
• General location inferred from IP address;
• Device identifiers;
• Session identifiers;
• Log files;
• Crash reports;
• Diagnostics;
• Referring URLs;
• Pages viewed;
• Features used;
• Clickstream activity;
• Date and time of access;
• Security events;
• Error logs;
• Performance metrics.

We use this information to operate, secure, diagnose, improve, and support the Platform.

H. Cookies and Similar Technologies

Our websites may use cookies, pixels, local storage, software development kits, and similar technologies for:

• Authentication;
• Session management;
• Security;
• Fraud prevention;
• User preferences;
• Analytics;
• Platform performance;
• Error detection;
• Product improvement;
• Consent management.

We do not use cookies or similar technologies to sell personal information or track users across unrelated apps and websites for third-party advertising.

I. Payment and Billing Information

If HFG offers paid services, invoices, subscriptions, enterprise plans, or billing features, we may collect billing-related information such as:

• Billing contact name;
• Organization name;
• Billing email;
• Billing address;
• Invoice history;
• Subscription status;
• Payment status;
• Transaction reference information.

Payment-card or bank-account information may be processed by third-party payment processors. HFG does not intend to store full payment-card numbers unless expressly disclosed and handled through compliant payment-processing systems.

J. Sensitive Information

Depending on the records provided by advisors, organizations, or authorized users, the Platform may process information that could be considered sensitive under certain privacy laws, including:

• Date of birth;
• Insurance policy information;
• Financial or premium-related information;
• Beneficiary information;
• Emergency contact information;
• Certain health-related information if included in policy records or documents;
• Government-issued identifiers, if provided and necessary for a specific workflow.

HFG does not request that users upload medical records, underwriting records, prescription records, genetic information, or other health records unless a specific authorized workflow requires it and appropriate safeguards are in place. The Platform is not designed to function as an electronic health record system.

4. Sources of Personal Information

We may collect personal information from:

• You directly;
• Advisors;
• Clients;
• Policy owners;
• Beneficiaries;
• Emergency contacts;
• Agencies;
• IMOs;
• BGAs;
• Carriers;
• Enterprise customers;
• Administrators;
• Authorized organization users;
• Support communications;
• Platform activity;
• Connected systems authorized by you or your organization;
• Service providers;
• Publicly available sources;
• Internal security, audit, and diagnostic systems.

When HFG processes information on behalf of an enterprise customer, agency, IMO, BGA, carrier, advisor, or other organization, that organization may control the information it provides to the Platform and may determine which users are authorized to access or manage that information.

5. How We Use Personal Information

We may use personal information to:

1. Provide the Platform. Create accounts, authenticate users, maintain user sessions, display records, operate HFG | Vault™, AdvisorOS™, ClientOS™, AdminOS™, and Trevor™, and provide core Platform functionality.
2. Maintain Policy Records and Governance Workflows. Organize policy records, support advisor workflows, identify governance events, route records, display timelines, support review queues, and track resolutions.
3. Support Client Continuity. Maintain authorized beneficiary and emergency contact records, support continuity workflows, and assist advisors or administrators with policy-record visibility.
4. Operate Trevor™ Features. Classify record signals, identify event patterns, recommend workflow paths, generate explanations, support audit timelines, and track resolution status.
5. Communicate With Users. Send account notices, security alerts, operational messages, support responses, workflow updates, transactional SMS, push notifications, email notices, and Platform updates.
6. Secure the Platform. Detect fraud, prevent unauthorized access, monitor system health, investigate suspicious activity, enforce permissions, maintain access controls, and protect user information.
7. Administer Organizations and Permissions. Manage organizations, teams, advisor seats, client assignments, roles, access levels, invitations, and administrator permissions.
8. Provide Support and Training. Respond to inquiries, troubleshoot issues, assist with onboarding, provide documentation, and improve user experience.
9. Improve the Platform. Analyze usage, identify bugs, improve performance, develop new features, test reliability, and enhance product design.
10. Maintain Compliance and Audit Records. Preserve records required for legal, regulatory, contractual, insurance, financial, security, audit, or dispute-resolution purposes.
11. Enforce Terms and Agreements. Enforce HFG’s Terms of Service, enterprise agreements, acceptable-use rules, data-processing terms, and other legal rights.
12. Comply With Law. Respond to lawful requests, court orders, subpoenas, regulatory inquiries, legal obligations, and government requests.

6. How We Disclose Personal Information

We may disclose personal information as described below.

A. Within the Platform

Information may be made available to users based on role, permission, organization relationship, client assignment, and account configuration. For example:

• A client may see their own policy records, advisor information, carrier portal references, timeline items, and emergency contact information;
• An advisor may see assigned clients, policy records, governance events, timeline entries, and workflow status;
• An administrator may see organization-level users, clients, advisors, reports, audit logs, permissions, and system activity;
• An enterprise organization may see records associated with its users, advisors, clients, and permitted workflows.

B. With Service Providers

We may disclose information to vendors and service providers that help us operate the Platform, including providers of:

• Cloud hosting;
• Database infrastructure;
• Authentication;
• Security monitoring;
• Email delivery;
• SMS delivery;
• Push notifications;
• Analytics;
• Error logging;
• Customer support;
• Payment processing;
• Document storage;
• Compliance tools;
• Professional services.

These service providers are authorized to use personal information only as needed to provide services to HFG or as otherwise permitted by law or contract.

C. With Advisors, Agencies, IMOs, BGAs, Carriers, or Enterprise Customers

Where the Platform is used by or on behalf of an advisor, agency, IMO, BGA, carrier, employer, enterprise customer, or other organization, HFG may disclose information to that organization or its authorized users as necessary to provide the Platform, support workflows, maintain records, manage access, fulfill contracts, or support governance and continuity functions.

D. With Insurance Carriers or External Portals

The Platform may include links or references to carrier portals, customer support lines, external documents, or carrier service channels. If a user chooses to access a carrier portal or provide information directly to a carrier or external provider, that carrier or provider’s privacy policy applies.

HFG may disclose limited information to carriers or carrier-related service channels only when authorized, necessary for a permitted workflow, required by contract, or required by law.

E. With Your Consent or Direction

We may disclose information when you instruct us to do so, authorize a connection, approve a workflow, request a communication, submit a form, invite a user, or otherwise provide consent.

F. For Legal, Security, and Compliance Reasons

We may disclose information when we believe disclosure is necessary to:

• Comply with law;
• Respond to lawful requests;
• Protect the rights, property, or safety of HFG, users, clients, advisors, or others;
• Prevent fraud, abuse, security incidents, or unauthorized access;
• Enforce agreements;
• Investigate violations;
• Support audits;
• Resolve disputes;
• Cooperate with regulators or law enforcement when legally required.

G. Business Transfers

If HFG is involved in a merger, acquisition, financing, investment transaction, corporate reorganization, sale of assets, bankruptcy, diligence process, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to appropriate confidentiality and legal protections.

7. Information We Do Not Sell or Share for Advertising

HFG does not sell personal information for money.

HFG does not share personal information for cross-context behavioral advertising.

HFG does not use third-party advertising networks inside HFG | Vault™, AdvisorOS™, ClientOS™, AdminOS™, or Trevor™ to track users across unrelated apps or websites.

HFG does not use insurance policy records, beneficiary information, emergency contact information, or advisor-client relationship information for third-party advertising.

If HFG’s practices change, we will update this Privacy Policy and provide any legally required notices, choices, or opt-out mechanisms.

8. Financial Privacy Notice

Because HFG operates in a financial-services and insurance-adjacent environment, certain information handled by the Platform may be considered nonpublic personal information under applicable financial privacy laws, insurance privacy laws, or contractual requirements.

To limit optional marketing communications, contact us at privacy@huntersfinancialgroup.com or use any unsubscribe or opt-out mechanism provided in the communication.

9. Apple App Store Privacy Disclosure Summary

For purposes of Apple App Store privacy disclosures, HFG’s mobile applications may collect or process the following categories of data, depending on user role, enabled features, and account configuration:

Data Linked to You

• Contact information, such as name, email address, phone number, and business contact details;
• User identifiers, such as account ID, user ID, organization ID, or device/session identifiers;
• Policy-related information, where provided through authorized workflows;
• User content, such as notes, support messages, policy-record entries, timeline records, or uploaded records where enabled;
• Usage data, such as app interactions, feature usage, and session activity;
• Diagnostics, such as crash logs, performance data, and error reports;
• Communication information, such as support requests, notification preferences, and transactional-message status;
• Financial or insurance-related information, where provided by authorized users or organizations.

Account Deletion. Users who create accounts through an HFG mobile application may initiate account deletion inside the app or by contacting HFG at privacy@huntersfinancialgroup.com. Certain records may be retained where required by law, contract, security, audit, dispute-resolution, financial, insurance, or compliance obligations.

10. Account Creation, Access, and Deletion

If you create an HFG account, you may access or update certain account information through your account settings or by contacting HFG.

If the HFG mobile application allows account creation, the application will provide a way to initiate account deletion from within the app. Account deletion may remove your account profile and personal information that HFG is not required or permitted to retain.

To request deletion, you may:

1. Use the account deletion option inside the HFG mobile app, where available;
2. Contact HFG at privacy@huntersfinancialgroup.com;
3. Submit a request through another privacy-request method made available by HFG.

Deletion may be limited if information must be retained for:

• Legal compliance;
• Security;
• Fraud prevention;
• Audit logs;
• Dispute resolution;
• Contractual obligations;
• Financial records;
• Insurance-related recordkeeping;
• Regulatory obligations;
• Enterprise-customer obligations;
• Backup and disaster-recovery purposes.

Where deletion is not legally or operationally possible, HFG may restrict, archive, de-identify, or retain the information as required or permitted by law.

11. Consent, Permissions, and Revocation

Certain Platform features may require user permission or authorization, such as:

• Email or mailbox connection for Trevor™ event-detection features;
• Push notifications;
• SMS communications;
• Organization invitations;
• Advisor-client assignment;
• Enterprise access;
• Third-party integrations;
• Carrier portal linking;
• Support access;
• Document or record uploads by authorized users.

You may revoke certain permissions by:

• Updating settings in the Platform;
• Disconnecting an integration;
• Changing device permissions;
• Disabling push notifications;
• Replying “STOP” to eligible SMS messages;
• Contacting HFG support;
• Contacting privacy@huntersfinancialgroup.com.

Revoking permission may limit or disable certain Platform features.

12. Google API Services and Limited Use Disclosure

Where a client chooses to connect a Gmail inbox, HFG | Vault™ accesses that account through Google’s OAuth consent process to support Trevor™ governance event detection. This connection is optional and is established only with the client’s opt-in consent.

The connection uses Google’s Gmail metadata scope (“gmail.metadata”). Under this scope:

• Access is limited to Gmail message metadata only: sender, subject line, and date;
• Message bodies and attachments are technically inaccessible to HFG;
• Only metadata from recognized insurance-carrier senders is retained. Metadata from all other senders is discarded immediately and is not stored;
• Google user data is not used for advertising purposes, is not sold, and is not transferred to third parties.

A client may disconnect the Gmail connection at any time from settings within the app or from their Google Account settings. Disconnecting revokes HFG’s access and permanently deletes the stored authorization token.

13. SMS, Email, and Push Notification Practices

HFG may send transactional, operational, account, support, security, policy-record, governance, and Platform-related communications by email, SMS, phone, or push notification.

Examples include:

• Account verification;
• Login alerts;
• Password reset notices;
• Security alerts;
• Advisor or client invitation messages;
• Platform onboarding;
• Policy-record reminders;
• Governance event updates;
• Workflow updates;
• Support responses;
• Service announcements.

You may opt out of promotional communications where required by law. You may not be able to opt out of certain transactional or security communications necessary to provide the Platform.

For SMS messages, you may reply STOP to opt out where supported. Message and data rates may apply.

14. Cookies, Analytics, and Similar Technologies

HFG may use cookies and similar technologies for authentication, security, analytics, preferences, error detection, session management, and Platform improvement.

You may control cookies through browser settings. If you disable cookies, some Platform features may not work properly.

HFG does not use cookies to sell personal information or track users across unrelated services for third-party advertising.

Where required by law, HFG will provide appropriate cookie notices, choices, or consent mechanisms.

15. Data Retention

HFG retains personal information for as long as reasonably necessary to provide the Platform, fulfill the purposes described in this Privacy Policy, comply with law, satisfy contractual obligations, resolve disputes, enforce agreements, maintain security, support audits, and preserve business records.

Retention periods vary based on the type of information and the reason it is retained. Examples:

• Account information may be retained while the account is active and for a reasonable period after closure;
• Policy-record information may be retained as required by law, contract, organization settings, insurance-related recordkeeping obligations, or audit requirements;
• Audit logs may be retained to preserve Platform integrity, compliance, security, and dispute-resolution evidence;
• Support records may be retained for quality, legal, and operational purposes;
• Security logs may be retained to detect fraud, unauthorized access, and abuse;
• Backup copies may persist for a limited period before being overwritten or deleted according to backup cycles.

When information is no longer needed, HFG may delete, de-identify, aggregate, archive, or restrict it in accordance with applicable law and internal retention practices.

16. Security

HFG uses administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include:

• Encryption in transit;
• Encryption at rest where appropriate;
• Access controls;
• Role-based permissions;
• Authentication controls;
• Multi-factor authentication for privileged access where appropriate;
• Monitoring and logging;
• System-health review;
• Secure development practices;
• Vendor review;
• Data minimization;
• Backup and recovery controls;
• Security incident response planning;
• Employee and contractor confidentiality obligations;
• Least-privilege access practices.

No system can be guaranteed to be 100% secure. Users are responsible for protecting their passwords, devices, and account credentials and for promptly notifying HFG of suspected unauthorized access.

17. Enterprise, Advisor, and Organization-Controlled Data

In many cases, HFG provides the Platform to or on behalf of an organization, such as an agency, IMO, BGA, carrier, advisory firm, employer, or other enterprise customer.

When HFG processes information on behalf of an organization:

• The organization may determine which users have access;
• The organization may control user roles and permissions;
• The organization may provide or manage client and policy records;
• The organization may request exports, restrictions, corrections, or deletion, subject to law and contract;
• Users may need to contact the organization directly for certain access, correction, deletion, or portability requests.

HFG may process such information as a service provider, processor, technology provider, or independent business depending on the relationship, agreement, applicable law, and specific Platform function.

18. Client Policy Records and Limitations

HFG displays and organizes policy records for governance, continuity, and operational purposes.

HFG does not guarantee that policy records are complete, current, or legally binding unless confirmed by the applicable carrier, advisor, or authorized source.

Clients should consult the applicable insurance carrier, advisor, legal professional, tax professional, or financial professional for official policy information, legal advice, tax advice, or financial advice.

HFG does not make coverage determinations. HFG does not determine claims eligibility. HFG does not determine beneficiary rights. HFG does not issue, modify, cancel, reinstate, or underwrite insurance policies.

19. Automated Processing and Human Review

The Platform may use automated or semi-automated processing to classify records, identify governance events, organize timelines, recommend workflows, prioritize review, generate explanations, and support Platform functionality.

HFG does not intend for Trevor™ or any Platform feature to make solely automated decisions that produce legal or similarly significant effects for clients without appropriate human review.

Advisor, administrator, carrier, organization, or HFG-authorized review may be required before certain actions are completed.

20. Children’s Privacy

The Platform is intended for adults and professional users. The Platform is not directed to children under 13.

HFG does not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we learn that we have collected personal information directly from a child under 13 without required consent, we will take appropriate steps to delete or restrict that information.

If you believe a child under 13 has provided personal information to HFG, contact us at privacy@huntersfinancialgroup.com.

21. State Privacy Rights

Depending on your state of residence and applicable law, you may have certain privacy rights. These may include the right to:

• Know what categories of personal information we collect;
• Access personal information;
• Correct inaccurate personal information;
• Delete personal information;
• Obtain a copy of personal information;
• Opt out of the sale of personal information;
• Opt out of sharing personal information for cross-context behavioral advertising;
• Limit certain uses of sensitive personal information;
• Appeal a denied request;
• Use an authorized agent to submit a request on your behalf.

HFG does not sell personal information and does not share personal information for cross-context behavioral advertising.

To exercise privacy rights, contact us at privacy@huntersfinancialgroup.com.

We may need to verify your identity before fulfilling a request. Verification may require information such as your name, email address, phone number, account details, organization relationship, or other information reasonably necessary to confirm your identity and authority.

If your information is controlled by an advisor, agency, IMO, BGA, carrier, employer, or enterprise customer, we may direct you to that organization or work with that organization to respond to your request.

22. California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies.

Categories of Personal Information Collected

In the past 12 months, HFG may have collected the following categories of personal information:

Purposes for Collection. We collect these categories for the purposes described in Section 5 of this Privacy Policy, including Platform operation, security, support, governance workflows, audit logs, compliance, and service improvement.

Categories of Sources. We collect personal information from the sources described in Section 4 of this Privacy Policy.

Categories of Third Parties. We may disclose personal information to the categories of recipients described in Section 6 of this Privacy Policy.

Sale or Sharing. HFG does not sell personal information. HFG does not share personal information for cross-context behavioral advertising.

Sensitive Personal Information. HFG does not use sensitive personal information to infer characteristics for advertising purposes.

California Rights. California residents may request access, deletion, correction, portability, and information about HFG’s collection, use, disclosure, sale, or sharing practices. California residents may also opt out of sale or sharing, although HFG does not sell or share personal information for cross-context behavioral advertising.

To submit a request, contact privacy@huntersfinancialgroup.com.

23. International Users

HFG is based in the United States, and the Platform is primarily intended for use in the United States.

If you access the Platform from outside the United States, your information may be processed in the United States or other jurisdictions where HFG or its service providers operate. These jurisdictions may have data-protection laws different from those in your location.

Where required by applicable law, HFG will provide appropriate safeguards for international data transfers.

24. Your Choices

You may have the following choices, depending on your role and applicable law:

• Update account information;
• Change notification preferences;
• Disable push notifications;
• Opt out of promotional communications;
• Disconnect authorized integrations;
• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of eligible information;
• Request export of eligible information;
• Request restriction of certain processing;
• Contact your advisor or organization to update records they control;
• Contact HFG at privacy@huntersfinancialgroup.com.

Some choices may be limited by legal, contractual, operational, security, audit, or compliance obligations.

25. Third-Party Links, Carrier Portals, and External Services

The Platform may contain links to third-party websites, carrier portals, CRM systems, payment processors, app stores, communication tools, or external services.

HFG is not responsible for the privacy practices, security, content, or policies of third-party services. Users should review the privacy policies and terms of those third parties before providing information to them.

26. Changes to This Privacy Policy

HFG may update this Privacy Policy from time to time. If we make material changes, we will update the “Last Updated” date and provide additional notice where required by law.

Your continued use of the Platform after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy, subject to any additional consent requirements under applicable law.

27. Contact HFG

For privacy questions, privacy requests, account deletion requests, or data-rights requests, contact:

Hunters Financial Group Inc.
Privacy Office
Email: privacy@huntersfinancialgroup.com

For legal notices, contact:

Hunters Financial Group Inc.
Legal Department
Email: legal@huntersfinancialgroup.com

28. Apple App Store Account Deletion Contact

If you created an account through an HFG mobile application, you may initiate account deletion inside the app where available or by contacting privacy@huntersfinancialgroup.com.

HFG may retain certain records where required or permitted by law, contract, security, audit, dispute-resolution, financial, insurance, or compliance obligations.

29. Data Protection Commitment

HFG is committed to building trusted, carrier-neutral, advisor-centered, client-conscious infrastructure for long-term financial governance. Privacy, security, record integrity, and auditability are core design principles of the Platform.

We collect information to operate the Platform, protect users, support governance workflows, maintain accurate records, and provide secure technology services. We do not sell personal information. We do not use Platform data for third-party advertising. We do not use Trevor™ to read full email bodies for event detection. We do not use policy records to make insurance recommendations, coverage determinations, claims decisions, legal conclusions, tax conclusions, or investment advice.

HFG’s role is to provide secure, accountable, and operationally disciplined technology infrastructure.

© 2026 Hunters Financial Group Inc. All rights reserved.